FAQ

If your device can’t be fixed, then I offer a no fix no fee policy. This means that if you have already pre paid, you will receive a full refund and have your device returned to you in the same state that it was brought in.

Across all devices, I offer free diagnostics to help you determine the problem.

Majority of repairs can be done within the same day, usually within a couple hours. This will be confirmed when the booking is made.

At the moment, I do not have a store. However I offer a collection and drop off service to your home, work or where ever you may be. There is a slight extra charge for this which varies depending on the distance. Or you can drop your device off to me at an agreed upon location.

No. When I do repairs, I do not need to wipe your device. It is just a straight part swap.

However, there are some instances that do require a phone to be wiped. If it came down to this, you would be contacted straight away to confirm if this is something you would want to go ahead with. Wiping a device is an absolute last case option. 

YES! I offer 12 months warranty with all repairs I do. The warranty is there to cover any manufacturing faults with the parts. If the part is damaged or been subject to liquid, I cannot cover this under your warranty.

Best way is to contact me and we can arrange a date and time to me to be able to check the device over. Before I am able to go through with the claim for your warranty, I will need to see the device again to check the part for any damage or if it has been subject to liquid. Providing there is no damage, I am more than happy to swap the part out for you completely covered under your warranty. 

No. I fix all types of phones, tablets, laptops, pcs, consoles and smart watches. If you have something that doesn't fall under any of these categories, still drop me a message. I am more than happy to take a look at any electronic device and try my best to get it back up and running for you. 

Yes and no. It all depends on how much water there was, how long it was in the water and where the water has got to. I can do a liquid damage service for £15 to clear out any liquid that may still be in the device and clean any corrosion that may have formed. After this, I will be able to do a free diagnostics to see if anything else needs repairing.